MDR
Managed Detection & Response with human expertise.
Elite MANAGED DETECTION & RESPONSE (MDR)
Detecting a threat is only half the battle. When a sophisticated attack bypasses preventative controls, immediate and expert action is required. Software alone cannot stop a human adversary.
MANAGED DETECTION & RESPONSE (MDR) goes beyond simple alerts. Our elite team of security analysts actively investigates threats, confirms malicious activity, and immediately executes response playbooks to contain and eradicate the threat from your environment.
Active Threat Containment
Analysts can remotely isolate endpoints, suspend user accounts, and block malicious IPs on your behalf.
Human-Led Threat Hunting
Proactive searches conducted by experienced analysts to find hidden adversaries that automated tools missed.
Expert Incident Response
Direct access to GIAC-certified incident responders during critical security events.
Alert Investigation
Our SOC receives a high-priority alert from your EDR/XDR platform.
Validation
An analyst investigates the alert, analyses the telemetry, and confirms if it is a genuine threat or a false positive.
Eradication
The analyst executes a pre-approved playbook (e.g., isolating the machine, killing the malicious process) and provides a detailed post-incident report.
Stop Attacks Before Damage is Done
Immediate, expert intervention prevents a minor breach from becoming a catastrophic ransomware event.
No Security Expertise Required
Get the protection of a world-class incident response team without the impossible task of hiring one internally.
Zero False Positives
Your IT team is only notified of genuine, verified threats, eliminating alert fatigue.
24 X 7 Peace of Mind
Know that experts are ready to act on your behalf at 3 AM on a Sunday.
MDR relies on deep integration with your endpoint and network security tools to take action.
| Feature | Specification | Coverage |
|---|---|---|
| Time to Contain (TTC) | < 60 Minutes SLA | SLA Guaranteed |
| SOC Operations | 24 X 7 | Always-On |
| Analyst Expertise | Tier 2 and Tier 3 Incident Responders | Elite Team |
| Action Authority | Pre-approved Rules of Engagement (RoE) | Authorized Response |