Privacy Policy

Depending on how you interact with OAD Technologies, we may collect information including:

Information You Provide
This may include:

• Name
• Company name
• Job title
• Business email address
• Telephone or mobile number
• Country or location
• Information submitted through contact forms
• Information provided when requesting a consultation, assessment, demonstration or quotation
• Communications sent to us by email, WhatsApp, website chat or other authorised channels
• Information voluntarily provided during an AI-assisted website interaction
• Information supplied in connection with a business relationship, proposal, support request or service enquiry

We request that you do not provide sensitive personal information unless it is necessary for a legitimate business purpose and specifically requested by OAD Technologies.

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referral source
• Approximate location derived from technical information
• Time and duration of visits
• Website interactions
• Cookie identifiers and similar technologies

This information may be used to operate, secure and improve our website and to better understand how visitors engage with our content.

We may use personal information for legitimate business purposes including:

• Responding to enquiries
• Providing requested information
• Arranging meetings, consultations, demonstrations or assessments
• Preparing proposals and quotations
• Providing and supporting our services
• Managing customer, prospect and partner relationships
• Providing relevant cybersecurity, AI, infrastructure and technology information
• Improving our website and digital experience
• Personalising relevant website content
• Conducting analytics and measuring website performance
• Maintaining the security and integrity of our systems
• Detecting or preventing misuse, fraud or cybersecurity threats
• Meeting legal, regulatory, contractual and compliance requirements
• Managing business communications
• Sending relevant marketing communications where permitted by applicable law
• Maintaining records reasonably required for business and compliance purposes

Where consent is required by applicable law, we will seek appropriate consent.

OAD Technologies may provide AI-enabled tools, digital assistants, cyber health assessments or automated conversational experiences through its website.

When you interact with these features:

• Information you enter may be processed to understand and respond to your request.
• Certain interactions may be processed by technology service providers acting on our behalf.
• Information may be used to route your enquiry to an appropriate OAD Technologies specialist.
• Relevant interaction information may be recorded in our customer relationship management systems where appropriate.

AI-generated information is intended to assist users and should not automatically be treated as professional, legal, regulatory or cybersecurity advice.

Where a formal assessment or professional recommendation is required, an OAD Technologies specialist should review the relevant requirements and environment.

Where OAD Technologies offers an AI-Powered Cyber Health Check or similar digital assessment, information provided by the user may be processed to generate an indicative assessment of cybersecurity posture or business resilience.

Such results:

• Are based on the information provided by the user.
• Are intended for preliminary guidance.
• Do not constitute a penetration test, security audit, compliance certification or guarantee of security.
• Should not replace a detailed technical assessment where one is required.

OAD Technologies will handle information submitted through such assessments in accordance with this Privacy Policy.

Where visitors choose to communicate with OAD Technologies using WhatsApp or another third-party messaging platform, information may also be processed under the terms and privacy practices of the relevant platform provider.

OAD Technologies may use such channels for:

• Responding to enquiries
• Customer communications
• Meeting coordination
• Service-related communications
• Follow-up requested by the user

Where permitted, a conversation may be transferred between our website assistant, authorised systems and OAD Technologies personnel to provide continuity of service.

OAD Technologies may use reputable technology platforms to manage customer relationships, enquiries, business communications, marketing automation and related workflows.

Information processed through such systems may include business contact information, enquiry history, communication preferences, relevant service interests and engagement information.

We use such information to provide more relevant communications and improve the management of customer and prospect relationships.

Recipients may unsubscribe from marketing communications using the unsubscribe mechanism provided or by contacting OAD Technologies.

Our website may use cookies and similar technologies for purposes including:

• Essential website operation
• Security
• Remembering user preferences
• Website analytics
• Performance measurement
• Understanding visitor behaviour
• Improving website content
• Supporting relevant communications and marketing where permitted

Where required by applicable law, visitors will be provided with appropriate cookie choices or consent mechanisms.

Users may also manage cookies through their browser settings. Disabling certain cookies may affect some website functionality.

OAD Technologies may use analytics technologies to understand how visitors interact with our website.

Analytics information may include page visits, navigation patterns, device information, approximate location, traffic sources and interaction data.

This information helps us improve website usability, content performance and customer experience.

OAD Technologies does not sell personal information.

We may share information where reasonably necessary with:

• Authorised OAD Technologies personnel
• Technology and cloud service providers
• Website hosting providers
• CRM and marketing automation providers
• Communication and messaging providers
• Cybersecurity and IT service providers
• Analytics providers
• Professional advisers
• Auditors
• Government, regulatory or law-enforcement authorities where legally required
• Business partners where required to respond to a specific request and where appropriate

Third-party service providers are expected to process information only for authorised purposes and subject to appropriate contractual, security or confidentiality requirements where applicable.

OAD Technologies works with a range of global technology providers.

Where a customer or prospect requests information, an assessment, demonstration, quotation or service involving a specific technology, it may be necessary to share relevant business information with the applicable technology partner, distributor or authorised service provider.

Where appropriate, we will limit the information shared to what is reasonably necessary for the relevant business purpose.

Some technology providers used by OAD Technologies may operate infrastructure or provide services outside the United Arab Emirates.

Where personal information is transferred internationally, OAD Technologies will take reasonable steps to ensure that such transfers are handled in accordance with applicable data-protection requirements and appropriate safeguards.

OAD Technologies applies reasonable administrative, organisational and technical measures designed to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

However, no internet transmission, digital platform or information system can be guaranteed to be completely secure.

Users should therefore also exercise appropriate care when transmitting sensitive or confidential information electronically.

OAD Technologies retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Business relationship management
• Service delivery
• Contractual requirements
• Legal obligations
• Regulatory requirements
• Security requirements
• Establishment or defence of legal rights

Information that is no longer required will be deleted, anonymised or otherwise handled in accordance with applicable requirements and OAD Technologies’ internal policies.

Subject to applicable law and any relevant exemptions, individuals may have rights relating to their personal information, including the right to:

• Request information regarding the processing of their personal data
• Request access to relevant personal information
• Request correction of inaccurate information
• Request deletion or erasure where applicable
• Request restriction or cessation of certain processing
• Object to certain processing where applicable
• Withdraw consent where processing is based on consent
• Request portability of personal data where applicable
• Raise concerns regarding the handling of personal information

Requests may be subject to identity verification and applicable legal requirements.

To exercise an applicable privacy right, please contact:
[email protected]

Where permitted by applicable law, OAD Technologies may communicate with customers, prospects and business contacts regarding:

• Cybersecurity
• AI and intelligent automation
• Cloud and infrastructure
• Managed Technology Services
• Technology updates
• Events
• Assessments
• Relevant products and services

Recipients can request to stop receiving marketing communications at any time.

Service-related and transactional communications may continue where required for an existing business relationship.

OAD Technologies’ website and services are intended primarily for organisations, business professionals and enterprise customers and are not designed as services directed toward children.

We do not knowingly seek to collect personal information from children through our business website.

Our website may contain links to technology partners, social networks, messaging services and other third-party websites.

OAD Technologies does not control the privacy practices or content of independent third-party websites.

Visitors should review the applicable privacy policies of those third parties before providing personal information.

We may update this Privacy Policy periodically to reflect:

• Changes in law or regulation
• Changes to our services
• New technologies
• Changes to website functionality
• Changes to our privacy practices

The latest version will be published on this website together with the applicable effective or updated date.

For questions concerning this Privacy Policy or the handling of personal information, please contact:

OAD Software Services FZCO
OAD Technologies – A Venture of OAD Software Services FZCO
Dubai Silicon Oasis Headquarters Building
B Wing, Office O405-1
Dubai, United Arab Emirates

Email: [email protected]

OAD Technologies is a venture of OAD Software Services FZCO, United Arab Emirates.